- The project
- Fastly
- The format
- Corporate interview film
- Our focus
- Customer support & technical expertise
- Agency
- Hamilton Henson
The story
Make a service feel tangible.
Fastly provides an edge cloud platform for digital experiences. Its support film explains a less visible part of that service: access to technical people, direct communication and a team that understands its customers’ systems.
The approach
Show how the team works.
We filmed interview and workplace coverage that gives the support story a human setting. In the finished piece, those scenes sit alongside customer perspectives and graphics explaining the service. The result is a clear introduction to the people behind the platform.
The finished film
People first
A technical service with a human point of view.
The film combines the team’s explanation with customer experience. It is featured on Fastly’s customer support page.
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